Southern ID Solutions
01903 502892
Next day delivery
Free support
01903 502892

Maintenance

Our Printer Repair & Maintenance

Alongside great printing resources, it's vital you get the very best technical support too. Whether you need to ensure all your critical printers are always operational, or you have a one-off printer problem that you can't quite solve, our great range of printer maintenance packages will have the solution you are looking for.

Our team comprise of highly skilled engineers that are trained in every aspect of emergency repair and general printer maintenance for all the leading printer manufacturers. Not only that, but we offer great additional extras such as remote desktop and telephone support, absolutely free of charge.

30 years experience
cog

Ad Hoc Repair

    Ad-Hoc call outs allow your printer to be repaired without the need of a fixed contract
    We will dispatch an engineer to assess and, if possible, repair the printer.
    If parts are needed to complete the repair and/or a return visit is required, a further charge will apply.
    Engineers can also be booked for any requirement including media issues, product testing, software support or any other non-printer breakdown issue if required.
    A standard call out charge is applied which includes the first half an hour on site. An hourly charge is then applied for every hour (or part of) that the engineer is on site.
    You will not be charged for the engineers time travelling to and from your site.
Prices from £159   *T&C's Apply

Call our team today on 01903 502892

×
cog

Premium Package

    Our Premium Repair Package is a cost-effective way to ensure all your critical printers are covered and includes:
    NEXT WORKING DAY support response from qualified engineers
    All engineers travel time to and from site for qualified repair visits
    All labour charges as required to fix the printer breakdown
    The cost and supply of all non-consumable parts
    As many visits as required throughout the contract period for qualified repair
    Comprehensive telephone technical support for any printer repair issues T&C’s apply
Prices from £299   *T&C's Apply

Call our team today on 01903 502892

×
cog

Premium Plus

    Our Premium Plus Repair Package offers comprehensive repair and maintenance support for all your printers and includes:
    NEXT WORKING DAY support response from qualified engineers
    All engineers travel time to and from site for all visits
    All labour charges as required to fix the printer issue
    All labour charges for replacing printheads and platen rollers
    The cost and supply of all non-consumable parts
    As many visits as required throughout the contract period including visits for media issues
    Comprehensive telephone technical support for any printer repair issues
    A preventive maintenance visit for each printer covered
    Support for standard labelling software programs
    T&C’s apply
Prices from £388   *T&C's Apply

Call our team today on 01903 502892

×
cog

Service Vouchers

A flexible way for you to get full service cover for all your printing operations – ideal if you have a large number of printers across various production sites.

Our vouchers are purchased in blocks of 10 and offer the same high quality, next working day response as offered with maintenance contracts, but as they don’t expire you need only use them when you need them!

    NEXT WORKING DAY support response from qualified engineers
    Engineer’s call out and two hours onsite included
    Parts replacement due to wear and tear
    T&C’s apply
Prices from £388   *T&C's Apply

Call our team today on 01903 502892

×

Our Printer Repair Packages

adhoc repairs

Ad Hoc Repair

Get you printer repaired on a call by call basis without the need for a contract

Premium Repair

Premium Package

Cost-effective way of ensuring all your critical printers are covered

Service Voucher

Service Vouchers

Flexible way to ensure all your printers are covered

Premium Plus Repair

Premium Plus Package

Comprehensive printer cover with next working day response

maintenance

What Our Customers Say

speech

Southern ID Solutions have helped us develop to the next level with their expert help, support and first class customer service

Lorna, Party Supplies Manufacturer

speech

It's their honest approach, willingness to help and overall friendly attitude that prompts us to use them time and time again.

John, Paint & Applicator Manufacturer

speech

Their knowledge is vast, they are quick to respond and have been able to assist in a variety of ways

Martin, Cargo Shippers

speech

The Support given by Southern ID is second to none. The team are very knowledgable and will guide you through any issue you have

Gary, Global Cosmetic Manufacturer

speech

Southern ID Solutions always know what we need. I’ve always found them extremely helpful to work with

Lisa, Vitamin & Supplement Wholesaler

speech

They are always very helpful. They know exactly what their talking about and have been able to help when I’ve needed things quickly

David, Currency & Coin Manufacturer